We do not offer mending or repair services, but we can replace your damaged or defective item if it was purchased on gramicci.com and if it is within the 60-day return time frame.
Send us an email with your name, order number, date purchased, and a photo of your item.
If your item is damaged, please send an email with the following as proof of purchase.
- Name on order
- Order number
- Packing slip
- Photo of damaged item
- Email address for the order
If the items were purchased from one of our retailers and is within the 60-day warranty period, we recommend contacting the store where you originally purchased the items. Make sure you have your order number or receipt available to be authorized for a refund or exchange.